Privacy Policy - Mail.AI

2. Information We Collect

Personal Data: Information such as your name, email address, and other identifying details.
During your use of our service, we may request certain personally identifiable information that can be used to contact or identify you. Such information may include, but is not limited to:
- Email address
- Usage data
- Interaction data
- Device information
- Text input for content generation
- Your name
- Profile picture
Usage Data: Automatically collected information like your device's IP address, browser type, and browsing history.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile Device.
Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies help us understand your usage patterns.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about Cookies: What Are Cookies?

We use both Session and Persistent Cookies for the purposes set out below:
- Necessary/Essential Cookies
  - Type: Session Cookies
  - Administered by: Us
  - Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate Users and prevent fraudulent use of User accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy/Notice Acceptance Cookies
  - Type: Persistent Cookies
  - Administered by: Us
  - Purpose: These Cookies identify if Users have accepted the use of Cookies on the Website.
- Functionality Cookies
  - Type: Persistent Cookies
  - Administered by: Us
  - Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
- Tracking and Performance Cookies
  - Type: Persistent Cookies
  - Administered by: third parties
  - Purpose: These Cookies are used to track information about traffic to the Website and how Users use the Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the Device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features, or new functionality of the Website to see how our Users react to them.

3. How We Collect Information

Directly: Information you provide when registering, subscribing, or contacting customer support.
Automatically: Data gathered through tracking technologies and analytics services.
Third Parties: Information obtained from marketing partners, social media platforms, and others.

Service Providers

Our Service Providers only access Your Personal Data to fulfill tasks on Our behalf and are bound not to share or use it for other purposes.

Platforms

Android & Google Play Store: Our Android app is available via the Google Play Store. Check Google's privacy policies here: Google Privacy Policy.
iOS & App Store: Our iOS app can be downloaded from the Apple App Store. Apple's privacy practices are detailed here: Apple Privacy Policy.

Analytics

We utilize third-party services to analyze and monitor Our Service:

Google Analytics: Google tracks web traffic and offers insights via Google Analytics. Learn more about their privacy practices here: Google Privacy Policy.
Firebase: Google also provides Firebase, an analytics service. More information is available here: Firebase Privacy Policy.

Cloud Services

Firebase: Used for authentication, storage, and hosting purposes. Learn more here.
Google Cloud Platform (GCP): Handles storage and processing. Visit their Privacy Policy.
OpenAI: OpenAI powers text generation. Details about their practices can be found here.

Email Marketing

We may send newsletters or promotions that are relevant to You. You can unsubscribe via the link in each email or by contacting Us directly.

Mailchimp: Provided by The Rocket Science Group LLC. Check their Privacy Policy.
SendGrid: View their privacy information here.

Payments

Our paid services might process payments through these platforms:

Apple & App Store: See their Privacy Policy.
Google & Google Play Store: Their policies are found here.

Usage, Performance, and Miscellaneous

Other third-party Service Providers may be used to enhance Our Service.

4. Use of Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service: Including monitoring the usage of our Service.
To manage Your account: Managing Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service available to You as a registered User.
For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or any other contract with Us through the Service.
To contact You: Contacting You via email, telephone calls, SMS, or other forms of electronic communication, such as push notifications, regarding updates or informative communications related to functionalities, products, or contracted services. This includes necessary or reasonable security updates.
To provide You with news, special offers, and general information: Providing information about other goods, services, and events similar to those You have already purchased or inquired about, unless You have opted out.
To manage Your requests: Attending and managing Your requests to Us.

Lawful Basis for Processing

Where We ask for Your consent for certain processing activities (e.g., marketing mailings, advertising management, and behavior analysis on the Website), we will inform you separately about the relevant processing purposes. You may withdraw Your consent at any time with effect for the future by providing written notice (by email). If You have a User account, You may also withdraw consent or contact Us through the Service, as applicable. Once We have received notification of withdrawal of consent, We will no longer process Your information for the purpose(s) You consented to unless We have another legal basis to do so. Withdrawal of consent does not affect the lawfulness of processing based on the consent prior to withdrawal.

Where we do not ask for consent for processing, the processing of Your Personal Data relies on the requirement of processing for initiating or performing a contract with You, or on Our or a third-party's legitimate interest in the processing. In particular, it is in pursuing the purposes set out herein and implementing related measures. Our legitimate interests include compliance with legal regulations, marketing our products and services, better understanding our markets, and safely and efficiently managing and developing Our company.

Where we receive sensitive personal data (e.g., health data, political opinions, religious or philosophical beliefs, and biometric data for identification purposes), we may process your data on other legal bases, such as in disputes or litigation or for the enforcement or defense of legal claims. In some cases, other legal bases may apply, which we will communicate to you separately as necessary.

5. Sharing and Disclosure of Data

In relation to Our contracts and the Service, Our legal obligations, or otherwise to protect Our legitimate interests and for the purposes outlined here, We may disclose Your Personal Data to third parties, specifically to the following categories of recipients:

Service Providers: We may share Your Personal Data with Service Providers to process Your documents, generate voice output and sound files, monitor and analyze Service usage, process payments, or contact You. Service Providers process Your Personal Data on Our behalf, as joint controllers with Us, or receive data about You from Us as separate controllers (e.g., IT providers).
For Business Transfers: We may share or transfer Your Personal Data in connection with, or during negotiations for, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company. We will provide notice before Your Personal Data is transferred and becomes subject to a different privacy policy.
Affiliates: We may share Your information with Our affiliates, requiring them to honor this Privacy Policy. Affiliates include Our parent company, subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
Business Partners: We may share Your Personal Data with Our business partners to offer You certain products, services, or promotions.
Other Users: When You share Personal Data or interact in public areas with other Users, such information may be viewed by all Users and distributed publicly. If You interact with other Users or register through a Third-Party Social Media Service, Your contacts on that service may see Your name, profile, and activity description. Similarly, other Users can view descriptions of Your activity, communicate with You, and view Your profile.
Authorities: Under certain circumstances, the Company may be required to disclose Your Personal Data by law or in response to valid requests from public authorities (e.g., an agency, court, or government agency) in Switzerland or abroad. We are legally obliged or entitled to make such disclosures if necessary to protect Our interests.

All these categories of recipients may involve third parties, meaning Your Personal Data may also be disclosed to them. We can restrict the processing by certain third parties (e.g., IT providers) but not by others (e.g., authorities, banks, etc.).

We may also disclose Your Personal Data under other legal requirements if, in good faith, such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users or the public
Protect against legal liability

7. Data Retention

The Company will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and use Your Personal Data to the extent required to comply with Our legal obligations (e.g., if we're required to retain Your Personal Data for legal compliance), resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter period, except when it's used to improve the security or functionality of Our Service, or if legal obligations require retaining it for longer periods.

If there are no conflicting legal or contractual obligations, We will delete or anonymize Your Personal Data once the storage or processing period has expired, following Our usual practices.

8. Your Data Protection Rights

Our Company is committed to respecting the confidentiality of Your Personal Data and ensuring that You can exercise Your rights.

Depending on the relevant Data Protection Legislation, You have the following rights related to Our data processing:

Access Your Personal Data: You are entitled to access, update, or remove the information We have about You. If possible, You can manage Your Personal Data directly in Your account settings. Otherwise, please contact Us for assistance. This right also allows You to receive a copy of the Personal Data We store.
Request Information: You can ask Us if We are processing Your data and what data We are processing.
Correct Inaccurate Data: You can request corrections to any incomplete or incorrect information that We have.
Object to Processing: You can object to Our processing of Your Personal Data if it relies on a legitimate interest that doesn't align with Your specific circumstances. You also have the right to opt-out of direct marketing purposes.
Request Deletion: You can ask Us to erase Your Personal Data when there is no legitimate reason for Us to keep it.
Transfer Your Data: We can transfer Your Personal Data to You or a third party in a structured, machine-readable format. This applies to data processed based on consent or contract performance.
Withdraw Consent: You can withdraw Your consent to use Your Personal Data, although this may restrict Your access to certain features of the Service.
Request Additional Information: We can provide further details to assist You in exercising these rights.

Please note that conditions, exceptions, or limitations may apply based on the applicable Data Protection Legislation. We will provide guidance where necessary.

Privacy Policy of Mail.AI - AI Email Writer

1. Introduction